Infiniti of Mission Viejo Reviews

Overall:

Rating:
91.16%
Total Reviews: 291

Sales:

Rating: 91.73%
Number of Reviews: 180

Service:

Rating: 90.18%
Number of Reviews: 123

Parts:

Rating: 100.00%
Number of Reviews: 6

Chad Priest Provides a “Fun Car Buying Experience.”

Posted on Feb 17, 2014 in Sales, Yelp

Chad Priest Provides a “Fun Car Buying Experience.”
Rating:

It is with great pleasure I recommended Chad Priest and the wonderful, honest and fun car buying experience he provided.

From the beginning he went out of his way to understand my needs and budget, make excellent recommendations and took care of me throughout the whole journey. He gave me a fantastic deal on exactly what I was looking for, saving me a lot relative to what dealers have been quoting me.

I would recommend him to all my family and friends. Thank you for being so great! AMAZING!

 

 

20140217 - Yelp - Lisa A

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DealerRater User Gets a Great Deal

Posted on Feb 15, 2014 in DealerRater

DealerRater User Gets a Great Deal
Rating:

Great dealership, great people. Went in to see about a FX35 I located on the internet, everyone around the dealership was very courteous and professional. I ended up with a GREAT deal and everything went smooth. Things that were promised were taken care of immediately with no haggle and all the information about the car was upfront and honest. Would recommend this dealer to anyone.

Response: We are flattered to hear that you enjoyed your sales experience and we appreciate you taking the time to tell us about it! Enjoy your FX35 and we look forward to taking care of any future needs that may arise! Thank you again for giving us the opportunity to earn your business.

20140215 - DealerRater - dboyum

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Nishith Recommends Infiniti of Mission Viejo and Tyler Sandelbach

Posted on Feb 15, 2014 in Sales, Yelp

Nishith Recommends Infiniti of Mission Viejo and Tyler Sandelbach
Rating:

Had a thoroughly professional and exceptional experience with Tyler Sandelbach here who was very patient and non-pushy throughout the process. He offered a very competitive price also which most dealers in San Diego could not match. I ended up buying my car from another local dealership but that had nothing to do with him or his service. I just got a better deal that’s all. I would highly recommend them and would definitely consider them for my next car just because their honesty and professional attitude differentiates them from other dealers.

20140215 - Yelp - Nishith D

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Robert Sells a Used M37 to a New Customer

Posted on Feb 10, 2014 in Cars.com, Sales

Robert Sells a Used M37 to a New Customer
Rating:

Bought my M37 this past weekend and worked with Robert in used cars and could not have been more pleased. Looked at many other dealers before buying at MV Infiniti and must say there are some real losers out there. Robert was a real pro and I would strongly recommend him to anyone looking to buy a car

 

 

20140210- Cars - Michael

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Jerry Pagliassotti Earns Another High Rated Review

Posted on Feb 5, 2014 in DealerRater, Service

Jerry Pagliassotti Earns Another High Rated Review
Rating:

I can’t say enough about Jerry Pagliassotti in the service department. He makes each and every scheduled service quick and painless. My car is going on 9 years old Jerry is very upfront and honest about which services I need and which I could do without (i.e. burned out lights, faulty or failing sensors, etc…) In fact, I recently brought in my car for normal service and brought to their attention that my passenger seat was not able to recline any longer. The original service person I was given didn’t even look at the seat. He simply said that the electrical switch had gone bad and tried to get me to pay $250-$300 to fix it!!!! I went to Jerry shortly there after and he took the time to actually go out and look at the problem. He noticed that the switch was actually still functional, but there was some dirt and debris that was blocking the connection. He recommended my buying a can of electric contact solution and spraying it in the switch…… THAT FIXED THE PROBLEM!!!! I spent $8 to fix a problem that someone else told me would cost upwards of $300. That’s the type of service and professionalism I have come to expect from him. And that is what keeps me coming back to their service center.

Response: Thank you for the incredible review! We are so pleased to hear that you had such a great experience at our service department. Jerry is one of our best, and he truly enjoys taking care of his customers’ needs. Thank you for taking the time to share your experience, your business is truly valued. We look forward to seeing you again soon!

20140205 - DealerRater - bcracer

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Ron Narodick Recommended to Future Customers

Posted on Feb 3, 2014 in DealerRater, Sales

Ron Narodick Recommended to Future Customers
Rating:

Of all my car buying experiences, Infiniti of Mission Viejo was the best experience ever. The reason for this was my salesman, Ron Narodick. Throughout the entire process, Mr. Narodick was a consummate professional. From choosing a car to signing the paperwork, Ron made every aspect of the transaction seamless and entirely enjoyable.
Ron’s knowledge, attention to detail and salesmanship is both an asset to Infiniti of Mission Viejo and those who are looking to purchase a new Infiniti. Ron’s customer relationship acumen will make one go out of their way to recommend him and be a loyal, return customer.
Thank you Ron for being a true professional.

Response: Thank you for sharing your awesome review! We are so pleased to hear that you had a fantastic experience at our dealership. It was a sincere pleasure doing business with you, and we truly appreciate you taking the time to provide your feedback. We will definitely share your thoughts with Ron and we look forward to seeing you again!

20140203 - DealerRater - spthornton

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Bill Ameeri Buy a CPO QX56 With No Complaints

Posted on Jan 28, 2014 in Google+ Local (Google Maps), Sales

Bill Ameeri Buy a CPO QX56 With No Complaints
Rating:

My wife and i purchased a CPO qx56 and i have to say that the ownership experience and the dealership are fantastic. They were very accommodating with some minor cosmetic issues i noticed on the car and they scheduled an appointment to fix it and gave us a loaner. Great service. Thanks Bill Ameeri

Response: Hi Bill, thank you for sharing such a fantastic review! We are so pleased to hear that we could take care of all your needs. Thank you for the 5-star rating, your business is truly valued. We look forward to seeing you again soon.

20140117 - Google - Bill Ameeri

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