Posts made in February, 2008

Mike less than thrilled with Service Department

Posted on Feb 24, 2008 in Service, Yahoo! Local

Mike less than thrilled with Service Department
Rating:

The most incompetent and dubious service center I’ve EVER encountered. I brought my car in due to differential noise, they said it was fine and wanted to replace by rear axles. Thank GOD I knew better and took it into Infiniti of Costa Mesa. They replaced the differential and the car has been fine ever since. I now take it to Infiniti of Costa Mesa exclusively. Oh…and Costa Mesa gave me a GREAT deal on a new 2008 FX35. I know where I’ll be servicing it!!

Mike suffers differential problems in Yahoo review

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Customer reviews for Infiniti MV!

Posted on Feb 23, 2008 in Edmunds

Customer reviews for Infiniti MV!
Rating:

Recommend this dealer? No

Purchased a vehicle from this dealer? No

I had one of the worst experiences at this dealership I have ever had buying a car. The priced my trade in twice, confirming that price a third time. They Took a deposit, ostensibly to “secure” a car still on a boat to Cal. which they did not secure. We waited over a month. when the couldn’t deliver that car they tried to switch us to another car and would no longer honor the price quoted to us for our trade in (a black ’02 BMW 330ci Sport with Nav and every thing elsi in cherry condition), dropping their offer by $5000. Needless to say, we walked. We didn’t lose any money, but the BMW is a year older now and so worth less, we didn’t get the car we wanted, wasted tons of time, and felt treated like we were idiots. The internet Manager Mike Thayer was the only person there we felt had an ounce of integrety in the whole place.

henryp1

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