Posts made in July, 2008

Mike and Twee have been reviewed!

Posted on Jul 14, 2008 in DealerRater, Sales

Mike and Twee have been reviewed!
Rating:

Reason for Visit: Sales

I recommend this dealer: No

Employee(s) Dealt With: Mike Thayer & Manager Twee Hayes

My Review of Infiniti of Mission Viejo:
Inquired about a G37 online, was quoted a price online from Mike Thayer. Traveled over an hour to get there to see what they would give me for my trade. They offered me 6,000 under what blue book trade in for fair condition was. Keep in mind my trade was in excellent condition. They wanted to steal it! Anyhow couple days later I decided to forget the trade and just purchase the vehicle, thought I’d just sell the car myself. The price Mike had quoted was better than I had gotten from other dealers, so I figured I’d take another trip down there. I confirmed price with both Mike Thayer and Twee Hayes on the phone before I left. Once at the dealership, getting ready to go into finance they tell me they quoted me the wrong price and it would be an addional 4,000 dollars. And this is what really upsets me, Twee tells me because of the mistake they are going to do me a huge favor and throw in a free car wash and oil change. Gee Thanks! BUYER BEWARE!!! All the internet department wants to do is get you in the door, and they’ll do almost anything to get you in there.

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