Posts made in February, 2011

Timothy writes a review about Jerry and his skills in the Service Dept.!

Posted on Feb 28, 2011 in DealerRater, Service

Timothy writes a review about Jerry and his skills in the Service Dept.!
Rating:

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jerry Pagliassotti

My Review of Infiniti of Mission Viejo:
I have used this dealership for service for the past two years and found them to be honest and reliable.

Specifically, the service person I use most is Jerry Pagliassotti. He is a star among service personel. He is
upfront, knowledgeable, helpful, reliable.

Timothy P.

Timothyplatt

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“There was no high pressure” – Chad Priest in the Sales Dept. has been reviewed!

Posted on Feb 27, 2011 in DealerRater, Sales

“There was no high pressure” – Chad Priest in the Sales Dept. has been reviewed!
Rating:

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chad Priest

My Review of Infiniti of Mission Viejo:
Chad Priest from Infiniti of Mission Viejo made buying a new car easy. We submitted for new Infiniti G37 bids online. Chad at MV Infiniti handles the online sales and responded immediately to our request while we had to wait for 4 other area dealers to respond. We negotiated with Chad and he was very professional, reasonable, and competitive in pricing and vehicle trade-in. He was by far the person working hardest for our business (among the dealers contacted), often returning calls after his business hours to be as responsive as possible and work around our schedules. I’m sure I share the same skepticism as most when it comes to car dealers but Chad was very easy to do business with. We handled most of the negotiation through email and phone calls versus the traditional showroom negotiation were the sales person goes back and forth with the manager. There was no high pressure sales. We simply compared numbers from other dealer quotes and got done to the best deal for us. MV Infiniti has got the online sales process right, working with people outside the showroom to get the deal done. Thanks again Chad for the high level of customer service and making our experience with the a car dealership completely different then what we have traditionally encountered. The online experience was the way to go for us!

SuperG1967

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“They have always been a pleasure to speak with and always helpful” – A customer review for Jerry!

Posted on Feb 24, 2011 in DealerRater, Service

“They have always been a pleasure to speak with and always helpful” – A customer review for Jerry!
Rating:

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jerry Pagliassotti

My Review of Infiniti of Mission Viejo:
I have been a customer at Mission Viejo Infiniti for several years through 3 different cars. They have always been a pleasure to speak with and always helpful, polite and efficient. they always meet their commitments. Jerry has been my customer rep for most of the time I have owned and Infinity and he’s one of the reasons i remain a loyal customer.

Ajmoscolla

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“This is the kind of service I look for in a dealership” – Edgar has been reviewed and recommended!

Posted on Feb 23, 2011 in DealerRater, Sales

“This is the kind of service I look for in a dealership” – Edgar has been reviewed and recommended!
Rating:

I recently purchased an 08 Infiniti G37 Coupe from Infiniti of Mission Viejo. I made an appointment with Edgar Aguirre after finding the vehicle online. Edgar was very helpful from the very begining. He was very friendly when I arrived and worked with me on the financing until I was happy and confortable with my payments. Edgar has been very helpful even after I took the vehicle home and discovered that the spare tire was missing. I contacted Edgar and he immediately responded and made a spare tire availabe for pickup. This is the kind of service I look for in a dealership. I would recommend Edgar and his team to all my friends and family.

 

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Edgar Aguirre

 

jlvalentin

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Stephanie is amazed by Infiniti MV and Alfredo and writes a review!

Posted on Feb 22, 2011 in Sales, Yahoo! Local

Stephanie is amazed by Infiniti MV and Alfredo and writes a review!
Rating:

That was easy! Alfredo Roybal helped me with my new G37. He got me just what I wanted, had everything ready to go. Stopped in to pick up the car at 5:30pm and still made it home for dinner. Amazing. Thanks Mission Viejo Infiniti!

Stephanie

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