Posts made in May, 2011

Customer shares experiences at Infiniti MV and writes a review about Chad and Infiniti MV

Posted on May 27, 2011 in DealerRater, Sales

Customer shares experiences at Infiniti MV and writes a review about Chad and Infiniti MV
Rating:

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chad Priest

My Review of Infiniti of Mission Viejo:
Exceptional service and buying experience. I have been driving Infiniti’s for many years and have dealt with five dealerships in three states. No dealership has come close to providing the great buying experience I had at the Infiniti of Mission Viejo. Chad Priest, the internet sales manager, went above and beyond to make sure all my concerns were addressed. Unlike some of the salesmen I have worked with in the past, Chad comes across as a very genuine and honest individual. It was an absolute pleasure working with him. Thanks also to Ryan in the financial department and Ryan in the internet sales department. I highly recommend Infiniti of Mission Viejo!

skapurfx

 

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Chris shares his visit and purchase at Infiniti MV and writes a review about it and Daniel!

Posted on May 25, 2011 in Sales, Yelp

Chris shares his visit and purchase at Infiniti MV and writes a review about it and Daniel!
Rating:

I just picked up a brand new 2011 FX35 from here. I’ve spent the last couple of months visiting various dealerships (Commonwealth Audi, Tustin Infiniti, Irvine BMW, Alhambra BMW, Criever BMW, etc.). Customer service goes a long way, and this is where Mission Viejo Infiniti is excellent.

I worked with Dan Sype. Dan was always helpful, available, informative, and followed through the entire sales process. The best part was full transparency. No gimmicks, hidden fees, surprises, or slimeball sales men or twisted finance managers. Everyone in the purchasing process was welcoming, professional, straight-forward, and fluid. It was by far the easiest car buying process I’ve ever experienced.

If you’re interested in purchasing an Infiniti, I highly recommend making the trip to Mission Viejo Infiniti.

Summary:

Pros: Excellent Customer Service and care

Cons: The drive to get there. (More of a personal thing since the dealership is +20 miles away from my house, but well worth it)

Chris Q

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Ron, Mike and Joe are helpful and make it easy for you to buy a car – customer review!

Posted on May 18, 2011 in Sales, Yahoo! Local

Ron, Mike and Joe are helpful and make it easy for you to buy a car – customer review!
Rating:
Mission Viejo infiniti a great place. Ron, Mike, joe were all extremely helpful and easy to deal with. Ron and Mike also spent a lot of time letting us look around and help us choose the perfect Infiniti for our family. I even went back the next day and Ron Narodick gave me a full tutorial on my new M series, a full 1 1/2 hours. People that love their work place you can tell. Ron and Mike make buying a car so easy.
sal
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“Jerry has great customer service skill” – Review from a happy customer about Jerry!

Posted on May 12, 2011 in DealerRater, Service

“Jerry has great customer service skill” – Review from a happy customer about Jerry!
Rating:

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jerry Pagliassotti

My Review of Infiniti of Mission Viejo:
Jerry Pagliassotti has great customer service skills. He did everything he said he would in the time he said he would. Even though I did not have an appointment, a rental car was available and it only cost me $7. They needed my car for a few days since I was also getting body work done, which came out great. The price on a set of tires was about the same price I would have paid at Big O.

atlh

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