Posts made in February, 2013

Infiniti Mission Viejo and Robert has been recommendend by David – He writes a review

Posted on Feb 26, 2013 in Sales, Yelp

Infiniti Mission Viejo and Robert has been recommendend by David – He writes a review
Rating:

I was in the market for a new car for my wife this week and took the opportunity to stop in to Infiniti of Mission Viejo and do a few test drives, we had already driven several other vehicles ranging from Toyota’s all the way to Kia’s.   I was pleasantly surprised by the professionalism and treatment given to me and my wife by the sales representative, Robert Tovar.   I found zero pressure and a supportive and knowledgeable  individual.  Overall it was one of my best experiences in the endeavor to find the right car for my wife.  I would strongly recommend seeking him out if you are in the neighborhood looking for an Infiniti.

-David

David S

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“My review is more a reflection on Infiniti as a whole”

Posted on Feb 22, 2013 in Service, Yelp

“My review is more a reflection on Infiniti as a whole”
Rating:

I recently leased my 3rd G-35/37 and love the car. However, my review is poor because of the technical issues I have encountered and the poor handling of these issues. To be fair, my review is more a reflection on Infiniti as a whole, than of Infiniti Missino Viejo. After numerous trips to the dealership and showing their techs the problems with the audio system (XM/iPod interface), I was given no solution and basically sent on my way to deal with the lack of function.

I was given several excuses including “the 2013 technology wasn’t set up to support streaming audio”. I finally gave up and went on my way.

20130222 - Yelp - Michael C

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Michael writes a review for Infiniti as a whole and Infiniti Mission Viejo!

Posted on Feb 22, 2013 in Service

Michael writes a review for Infiniti as a whole and Infiniti Mission Viejo!
Rating:

I recently leased my 3rd G-35/37 and love the car. However, my review is poor because of the technical issues I have encountered and the poor handling of these issues. To be fair, my review is more a reflection on Infiniti as a whole, than of Infiniti Missino Viejo. After numerous trips to the dealership and showing their techs the problems with the audio system (XM/iPod interface), I was given no solution and basically sent on my way to deal with the lack of function.

I was given several excuses including “the 2013 technology wasn’t set up to support streaming audio”. I finally gave up and went on my way.

Michael C

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Kelli is overwhelmed with her experiences at Infiniti Mission Viejo and writes a review for Robert and Infiniti MV!

Posted on Feb 21, 2013 in Sales, Yelp

Kelli is overwhelmed with her experiences at Infiniti Mission Viejo and writes a review for Robert and Infiniti MV!
Rating:

Last weekend I bought an Infiniti G37 and had a wonderful experience.  It has been over 10 years since I bought a car, and the entire transaction from beginning to end was seamless.

Robert Tovar assisted me and my two older sons, and he was such a pleasure to do business with.  We knew what we wanted, how much we wanted to spend, and not one time were we pressured into something we didn’t want.  I asked a gazillion questions and Robert was very knowledgeable and patient.

I highly recommend Infiniti of Mission Viejo if you are looking for excellent service, and definitely ask for Robert Tovar!

Kelli S

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Anne writes a review for Jerry and Gonzo in the Service Department!

Posted on Feb 4, 2013 in Service, Yelp

Anne writes a review for Jerry and Gonzo in the Service Department!
Rating:

Both of my parents have infiniti’s and use Jerry and Gonzo in the service department every time they go in. Even when they call last minute for a service or something to be fixed they are both so accommodating and will always provide them with a loaner car when they need it. I have brought their cars in a few time since I work in the area and they are always prepared with a car pulled around for me.

Everyone in the service department is so nice and welcoming. (Plus they have amazing popcorn!) We definitely feel that their pricing is very fair and the services are always completed in a very timely manner. Highly recommend!!

Anne O

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