Posts made in March, 2013

A customer writes a review for Mitch and Xavier at Infiniti Mission Viejo

Posted on Mar 27, 2013 in Google+ Local (Google Maps), Sales

A customer writes a review for Mitch and Xavier at Infiniti Mission Viejo
Rating:
Quality Poor to fair
Appeal Poor to fair
Service Good
Internet price was $29,xxx but when I went to there, price added $2000 more.. so discount didnt make sense Sales man xavier was pretty nice sales man but the manager whos name is mitch…not negotiable person. He tried to lead to wrong direction and tried to take more money from customer.. There is a few managers work so dont have a deal with manager Mitch..curly and yellow hair guy..
Sukhwan Lee
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A satisfied customer writes a review for Cris from Infiniti Mission Viejo!

Posted on Mar 18, 2013 in DealerRater, Sales

A satisfied customer writes a review for Cris from Infiniti Mission Viejo!
Rating:

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cris Baker
My Review Of Infiniti of Mission Viejo:

Cris was very professional. Not pushy and listened to my needs for a new vehicle. Follow up is excellent. Great experience. Highly recommend Cris and Infiniti MV

jbnrsn

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“Jerry is honest, and always follows-up on the service performed” – A customer writes a review for Jerry from Infiniti Mission Viejo!

Posted on Mar 13, 2013 in DealerRater, Service

“Jerry is honest, and always follows-up on the service performed” – A customer writes a review for Jerry from Infiniti Mission Viejo!
Rating:

Reason For Visit: Service or Auto Body
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerry Pagliassotti
My Review Of Infiniti of Mission Viejo:

If there is one thing I hate, it is waiting for service on my vehicle! However, this has never happened at Mission Viejo Infiniti. I get a reminder call that my vehicle is due for service, I call in and set up an appointment (when I want), drop off the car on the way to work, and pick up my loaner. My personal service rep – Jerry Pagliassotti – knows my car and my driving habits! He might recommend additional services, but he will alway tell you whether or not you “should” have the service or “can do without” the service. He is honest, and always follows-up on the service performed. He goes beyond doing what is “necessary” for the car.
As an example, I recently traded in my 2004 G35 coupe for a 2013 G37 coupe. At delivery Jerry went over the car and decided the finish wasn’t “smooth” enough and so he asked me to bring the car back into service so he could have it “clay-barred”. No charge, no hassel. But what a difference it made to the finish of the car! Thanks Jerry!

dhwalton

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John writes a review for Jerry from the Service Department at Infiniti Mission Viejo!

Posted on Mar 12, 2013 in DealerRater, Service

John writes a review for Jerry from the Service Department at Infiniti Mission Viejo!
Rating:

Reason For Visit: Service or Auto Body
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerry Pagliassotti
My Review Of Infiniti of Mission Viejo:

I do love my Infiniti and Mission Viejo has treated me great, from my purchase many years ago to the service I get for my maintenance. Jerry is great, always looking for my best interest. I had a rooter issue, he found out that my car was still under warranty until I hit 100,000 miles, I had over 96k at the time, got my car fixed for practically nothing and if Jerry did not tell me about the warranty, I would not have realized it was not only an option the best option.

I trust Jerry with my car and his opinions.

Thanks
John

MVJohn

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Jerry from Infiniti Mission Viejo got another customer review!

Posted on Mar 12, 2013 in DealerRater, Service

Jerry from Infiniti Mission Viejo got another customer review!
Rating:

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerry Paglisstti
My Review Of Infiniti of Mission Viejo:

The reason I go to the Infiniti dealership is because I love Jerry Pagliassoti he’s the best service writer I’ve ever met in the entire world need is a great job!!!!

barbaradaah

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