Posts made in August, 2013

Patrick Yamada receives his first review – on Yelp!

Posted on Aug 31, 2013 in Sales, Yelp

Patrick Yamada receives his first review – on Yelp!
Rating:

I leased my G37 last April and have been loving it ever since.  I was referred to Patrick, the Fleet Manager, who was every bit as nice and patient as was said about him.  Customer service, courtesy, respect, honesty, patience, and friendliness are all top priority for me, not the price, had I not received that from the start, I would have moved on to another dealer.  After meeting Patrick, and being impressed with how he is, I requested that I only deal with him as I didn’t want to be assigned to someone else,,Patrick was great, walked me thru the whole process, answered all my questions and concerns, and took care of everything.  The Infiniti experience was great for me, I loved it, after getting the car, I was walked around the dealership to meet the staff of each department being introduced as a new owner where they welcome you and give you some nice Infiniti gifts, a nice touch.  I read those reviews where some people had bad experiences there, and I am so glad I didn’t see or have that at all.

Today, I brought the G into the dealer for its first complimentary service,,,and the process was excellent from the young man that checked my car in, to the service writer that took care of me.  They said it would be about one hour, and they were right on,,,I was in and out of there quickly.

Patrick Yamada review on Yelp

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2013 Infiniti G37 Sedan buyer reviews Jeremy Hagen

Posted on Aug 30, 2013 in Sales, Yelp

2013 Infiniti G37 Sedan buyer reviews Jeremy Hagen
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I had the opportunity to speak with Jeremy on the phone regarding a 2013 G37 Sedan lease…he was courteous, knowledgable and most of all he has PATIENCE!! Unlike most other dealership employees, Jeremy doesn’t “push” or “guilt” you into making any decisions. It’s this type of cooperation that create a successful business environment. I HIGHLY recommend speaking to Jeremy before making your next Infiniti purchase!

Jeremy Hagen review on Yelp

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Yelper says in Jeremy Hagen review: “straightforward and honest”

Posted on Aug 27, 2013 in Sales, Yelp

Yelper says in Jeremy Hagen review: “straightforward and honest”
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Infiniti of Mission Viejo was a pleasure to deal with from start to finish. I purchased my 2013 G37 from Jeremy Hagen last weekend and he was not only knowledgeable, but also straightforward and honest about the pricing and car I was interested in. This made my experience enjoyable and easy from start to finish. Being that this was my first Infiniti, I felt a warm welcome and was very impressed with the customer service and dealing with Jeremy was a great experience. I will definitely go back to this dealership in the future and highly recommend them for anyone looking to purchase an Infiniti!

Infiniti of Mission Viejo Review for Jeremy Hagen

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Jeremy Hagen receives glowing Yelp Review

Posted on Aug 27, 2013 in Sales, Yelp

Jeremy Hagen receives glowing Yelp Review
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This is a FANTASTIC dealer!!  They took wonderful care of me and gave a great deal.  I have bought many models of luxury cars over the years and Infiniti of Mission Viejo just made the entire process easy.  Everyone was polite, professional, and courteous.

My sales manger was Jeremy Hagen and he was the BEST sales person I have every dealt with before in dealing with a car purchase.  NEVER once did I ever feel like I was being taken advantage of or not being treated like a valuable customer.  Jeremy took his time with me and introduced me to everyone and wanted to make sure I was 100% happy with everything!  Thank you to him and his team for giving me an amazing experience!!

The bottom line is that Mission Viejo Infiniti is s privately owned store that knows their customers are important.  They WILL ALWAYS go out of their way to keep customers happy and take care of everyone.  THIS IS A FANTASTIC DEALER!!!!

I will buy from them again in the future!!  THANK YOU!!

David S reviews Jeremy Hagen on Yelp

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Yelper recommends Karim Tejani in this Infiniti of Mission Viejo sales review!

Posted on Aug 25, 2013 in Sales, Yelp

Yelper recommends Karim Tejani in this Infiniti of Mission Viejo sales review!
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I just recently purchased an Infiniti G37 and couldn’t be more happy with the service, professionalism and experience with this dealership. I initially inquired via online and received an email from Karim Tejani, Internet Sales Manager. I went to the dealership the following day and was greeted and introduced to the car of interest as well as other options after discussing what I was looking for. He was patient and took the time to explain how things worked with the different options available as well as explained the features of the G37 in comparison to other similar cars.

After test driving and also visiting other infiniti dealerships, I wanted to come back here as I felt the environment and the people I spoke with were more relaxed and felt more comfortable dealing with Karim and the rest of the team.

After further negotiation and looking and the various options, I decided to purchase the car. I definitely recommend visiting this dealership and also recommend Karim as they will treat you right, very professional and will strive to provide you a ‘truly exceptional’ experience!

Karim Tejani review on Yelp

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