Employee: Gonzo Granda

Rating: 96.44%
Number of Reviews: 9

Angie gives thumbs-up on Yelp in Gonzo Granda Review

Posted by on Jul 8, 2013 in Service, Yelp | Comments Off

Angie gives thumbs-up on Yelp in Gonzo Granda Review

Rating:
I read on another review that they charge you $7/day for a loaner. Good news is that they got rid of that and I’m glad they did. I took my car in for something that is covered in my Powertrain warranty. My sales guy is Gonzo and he made the transaction smooth and simple. He did not try to sell me any BS and would come back...

read more

Anne writes a review for Jerry and Gonzo in the Service Department!

Posted by on Feb 4, 2013 in Service, Yelp | Comments Off

Anne writes a review for Jerry and Gonzo in the Service Department!

Rating:
Both of my parents have infiniti’s and use Jerry and Gonzo in the service department every time they go in. Even when they call last minute for a service or something to be fixed they are both so accommodating and will always provide them with a loaner car when they need it. I have brought their cars in a few time since I work in the area and they are always prepared with a car pulled around for me. Everyone in the service department is so nice and welcoming. (Plus they have amazing popcorn!) We definitely feel that their pricing is very...

read more

Gonzo is the man for customer service – review by Nikki D.!

Posted by on Aug 19, 2011 in Citysearch, Service | Comments Off

Gonzo is the man for customer service – review by Nikki D.!

Rating:
Gonzo is the MAN! Excellent customer service and he is always fair…gives you options that meet your needs and still take care of your vehicle.

read more

Gonzo, Jerry and Jerrine have been recommended and reviewed by a customer!

Posted by on Jan 13, 2011 in DealerRater, Service | Comments Off

Gonzo, Jerry and Jerrine have been recommended and reviewed by a customer!

Rating:
Reason for Visit: Service I recommend this dealer: Yes Employee(s) Dealt With: Gonzo, Jerry, Gerine, many others My Review of Infiniti of Mission Viejo: Infiniti of Mission Viejo is the only place we’ll take our FX-35 for service. We’ve never had an issue with their work, and you seriously can’t find better customer service in So.Cal. They’re an amazing group of people, they never make excuses, or point fingers, and they seem to go out of their way to please the...

read more

Infiniti MV, Jerry, Gonzo, Don and Robin have been recommended by a Customer – Carl and Diosa write a review!

Posted by on Nov 24, 2010 in DealerRater, Service | Comments Off

Infiniti MV, Jerry, Gonzo, Don and Robin have been recommended by a Customer – Carl and Diosa write a review!

Rating:
Reason for Visit: Service I recommend this dealer: Yes Employee(s) Dealt With: Jerry Pagliassotti My Review of Infiniti of Mission Viejo: We just leased our third Infiniti. We have always used dealers for service, and must say that of all the dealers we have ever worked with, and we have had a BMW & a Mercedes, Infiniti of Mission Viejo is the best dealer/service dep’t. we have ever worked with. The staff is exceptional. I work with my service writer,Jerry Pagliassotti,the most. After 2 leases, and now a third, Jerry has always...

read more

Reviews for Gonzo, our Service Man!

Posted by on Nov 6, 2010 in Edmunds, Service | Comments Off

Reviews for Gonzo, our Service Man!

Rating:
Infiniti of Mission Viejo is the only place I have ever taken my 2003 I-35 for service. I have a high level of confidence in the mechanical work performed. Everything always comes out great. Gonzo has helped me for years. He is helpful, pleasant, professional, and I trust his judgment. I am a loyal and satisfied Infiniti of Mission Viejo customer. My I-35 has 115,000 miles on it, and it keeps on rockin’. It’s an awesome car, and Infiniti’s service department keeps it in tip-top shape. I do a lot of freeway driving, and the...

read more

Customer review for Gonzo from the Infiniti MV Service Department!

Posted by on Nov 3, 2010 in DealerRater, Service | Comments Off

Customer review for Gonzo from the Infiniti MV Service Department!

Rating:
Reason for Visit: Service I recommend this dealer: Yes Employee(s) Dealt With: Ganzo Granda My Review of Infiniti of Mission Viejo: 11-2-10 To Dave Anton and the management of Infiniti at Mission Viejo: I wanted to take the time to just say that your team at Mission Viejo Infiniti has been fantastic with my service needs for my QX56. I know that as a customer I have choices as to where I can get service. However, I would like to inform you that one of the biggest reasons I do business with your store is because of your customer services...

read more

“The people are very friendly and accommodating” – Customer review about Gonzo and Don!

Posted by on Oct 29, 2010 in DealerRater, Service | Comments Off

“The people are very friendly and accommodating” – Customer review about Gonzo and Don!

Rating:
Reason for Visit: Service I recommend this dealer: Yes Employee(s) Dealt With: Memo, Gonzo, Don My Review of Infiniti of Mission Viejo: I bought my car at this dealership and have been getting my services done at this dealership specifically eventhough I live closer to other dealerships because the people that work here are very friendly and accomodating. Thanks for doing a great...

read more

Customer writes a service review about Gonzo, Tony and Jerry!

Posted by on Oct 12, 2007 in DealerRater, Service | Comments Off

Customer writes a service review about Gonzo, Tony and Jerry!

Rating:
Reason for Visit: Service I recommend this dealer: No Employee(s) Dealt With: Gonzo, Tony, Jerry My Review of Infiniti of Mission Viejo: It seems like almost every time I take my Infiniti in to have either routine service done or something repaired under warranty, something else goes wrong. One time I took it in to have a wheel alignment and tire balance and a creaking sound coming from the drivers seat. The alignment and balance was done but they damaged one of my rims in the process. The drivers seat was repaired but plastic clips that...

read more