Employee: Jerry Pagliassotti

Rating: 97.52%
Number of Reviews: 67

Jerry Pagliassotti Earns Another High Rated Review

Posted by on Feb 5, 2014 in DealerRater, Service | Comments Off

Jerry Pagliassotti Earns Another High Rated Review

Rating:
I can’t say enough about Jerry Pagliassotti in the service department. He makes each and every scheduled service quick and painless. My car is going on 9 years old Jerry is very upfront and honest about which services I need and which I could do without (i.e. burned out lights, faulty or failing sensors, etc…) In fact, I recently brought in my car for normal service and brought to their attention that my passenger seat was not able to recline any longer. The original service person I was given didn’t even look at the seat. He...

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Jerry Pagliassotti Helps A Customer Out With Some Humor

Posted by on Jan 28, 2014 in Google+ Local (Google Maps), Service | Comments Off

Jerry Pagliassotti Helps A Customer Out With Some Humor

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Working with Jerry Pagliassotti is fun. Yes, fun. Bringing my JX35 in for maintenance should be simply hum drum. Instead, Jerry provides humor, as well as lots of knowledge, to the experience. I couldn’t ask for better service. When I’m ready for a new car, I’ll certainly come to Infiniti of Mission...

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Amid construction, Jerry Pagliassotti earns customer loyalty

Posted by on Jan 24, 2014 in Cars.com, Service | Comments Off

Amid construction, Jerry Pagliassotti earns customer loyalty

Rating:
Jerry, as always, was terrific. I was in and out quickly and he handled everything perfectly. Considering the chaos during construction, the staff were extremely helpful, friendly and attentive making up for any inconvenience. It’s always is a pleasant experience and I will never have my car serviced by any other dealer or...

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Jerry Pagliassotti: Diligent, Professional.

Posted by on Jan 20, 2014 in DealerRater, Service | Comments Off

Jerry Pagliassotti: Diligent, Professional.

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I brought my car in based on the reviews I saw on yelp. I am very glad to say that I am truly impressed by the diligence, professionalism and attention given to me and my vehicle. Jerry explained what the 45K service included and asked me if I had any concerns or specific questions about the car. He called me to keep me posted on the status of the service and when I picked up my car, he guided me through all the work that had been done to it. I am gladly impressed by their performance and I will be back when my car requires it! Excellent...

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Jerry Pagliassotti deserves our loyalty, says Yelper

Posted by on Jan 17, 2014 in Service, Yelp | Comments Off

Jerry Pagliassotti deserves our loyalty, says Yelper

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My wife and i love jerry, and if he is ever fired, it will break our hearts and we would leave. thank you for the continued outstanding service.

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Jerry Pagliassotti praised as asset to ’03 G35 Owner

Posted by on Jan 17, 2014 in Google+ Local (Google Maps), Service | Comments Off

Jerry Pagliassotti praised as asset to ’03 G35 Owner

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Having worked in automotive service for more than 35 years at several automotive manufacture’s national service departments, I can say that Jerry Pagliassotti in Service, is without a doubt the best Service Consultant I have ever dealt with. Jerry is customer oriented and very motivated to keep his customers satisfied. He followed up and kept me informed while my vehicle was being serviced. Jerry is a real asset to Infiniti of Mission Viejo. Even though our G35 (2003) is way out of warranty, and all the service work we have done is...

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Jerry Pagliassotti makes visiting Infiniti of Mission Viejo a pleasant experience

Posted by on Dec 18, 2013 in DealerRater, Service | Comments Off

Jerry Pagliassotti makes visiting Infiniti of Mission Viejo a pleasant experience

Rating:
Jerry is the best. He always remembers my name (and my husband’s name!) and he gets me in and out in less than an hour for a routine service (oil change) which I really appreciate. He is always energetic (to say the least!) and he makes coming to the dealership a pleasant experience especially during the construction. I would recommend Jerry and this dealership to anyone who was interested in owning an Infiniti. It is always a pleasant experience whether I am buying/leasing a car or having it serviced. Thank...

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Jerry Pagliassotti earns even more positive reviews

Posted by on Dec 3, 2013 in DealerRater, Service | Comments Off

Jerry Pagliassotti earns even more positive reviews

Rating:
Excellent, competent service. Jerry is very friendly and understands needs and expectations. It is a pleasure to do business with jerry and Infiniti of Mission Viejo

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Return customer highly praises Jerry Pagliassotti

Posted by on Nov 12, 2013 in DealerRater, Service | Comments Off

Return customer highly praises Jerry Pagliassotti

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Jerry is the sole reason I keep returning to this dealership for service even though there are other Infiniti dealers I drive past that offer the services for less cost.

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Anaheim hills local goes out of the way to visit Jerry

Posted by on Nov 10, 2013 in Cars.com, Service | Comments Off

Anaheim hills local goes out of the way to visit Jerry

Rating:
I bought my FX35 at Mission Viejo and know I could have went to other dealerships for service but even though its a bit out of the way from where I live I have 100% trust in my Service Consultant Jerry Pagliassotti knowing whatever I’m having done its done right I will keep going back to Mission Viejo , Everyone is very helpful and friendly, Can’t say enough good things about the customer service keep up the great work.Thank you for always being there for me...

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Jerry Pagliassotti “goes the extra mile”

Posted by on Nov 1, 2013 in Sales, Service | Comments Off

Jerry Pagliassotti “goes the extra mile”

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Jerry always goes the extra mile to help me. He is extremely helpful and spends extra time explaining options and ensuring I am satisfied and my car is serviced properly. He is by far the best service consultant I’ve encountered and his hard work, honesty and diligence translate into dealership loyalty. I will go to no other dealer or service consultant to service my...

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Jerry, Jill, Sandy, and quality are all reasons to visit Infiniti MV

Posted by on Oct 13, 2013 in Cars.com, Service | Comments Off

Jerry, Jill, Sandy, and quality are all reasons to visit Infiniti MV

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There are four reasons why I bought my vehicle from MIssion Viejo Infinity. Gerry, Jill, Sandy, and the quality of work that is done on my car. Those are also the same reasons why I will purchase my next Infinity from...

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Infiniti Service review for Jerry Pagliassotti on Yahoo! Local

Posted by on Oct 8, 2013 in Service, Yahoo! Local | Comments Off

Infiniti Service review for Jerry Pagliassotti on Yahoo! Local

Rating:
I own two Infiniti vehicles and had brought one in for an oil change last week. The service was excellent and Jerry had me out of there in no time. While there, I mentioned I was having an issue with my XM radio on my other vehicle. Jerry called XM on my behalf and the issue was solved immediately. Great...

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Reviewer says Jerry shines at Infiniti MV

Posted by on Sep 25, 2013 in Cars.com, Sales | Comments Off

Reviewer says Jerry shines at Infiniti MV

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I have had two Infiniti vehicles serviced at this dealership since 2006. My first service visit was a little troublesome until Jerry arrived at the dealership. He has been my service adviser ever since. Jerry makes it a point to know his customers, their cars and small personal things that we all share. But most of all, he makes the service and repair process absolutely flawless. Because of this commitment to his customers and taking a personal interest in everything he does, I would not dream of taking my vehicles anywhere else. Quite simply,...

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Reviewer: “Thank you Jerry for always giving your best”

Posted by on Sep 23, 2013 in DealerRater, Service | Comments Off

Reviewer: “Thank you Jerry for always giving your best”

Rating:
I drive an additional 15 miles to have my car serviced by Infiniti of Mission Viejo and especially to deal with Jerry Pagliassotti. Jerry always goes out of his way to be sure everything is taken care of and that I am completely satisfied. Jerry continuously strives to go above and beyond in customer service and his true caring of his customers. Thank you Jerry for always giving your best. michaeld888 9/23/2013 9:40:19 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Jerry...

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VIP customer reviews Jerry Pagliassotti on Yelp

Posted by on Sep 20, 2013 in Service, Yelp | Comments Off

VIP customer reviews Jerry Pagliassotti on Yelp

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I’ve been a HAPPY customer of Infiniti MV since early 2006.  Jerry is my service advisor and he goes above and beyond to take care of my vehicle and my family. He is the ultimate professional – he’s trustworthy and makes us feel like VIPs every time we call or walk in the...

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Mike Gandoumani, Tony Beheshti, and Jerry Pagliassotti reviewed on Edmunds!

Posted by on Sep 1, 2013 in Edmunds, Sales, Service | Comments Off

Mike Gandoumani, Tony Beheshti, and Jerry Pagliassotti reviewed on Edmunds!

Rating:
This weekend we leased a new 2013 G37S Sedan and I could not be more pleased with the buying experience. Our salesperson, Mike G., was professional and had all the required paperwork completed with efficiency, explaining the process as we went. The dealership found the exact car I wanted from another local dealership and had it delivered, and prepped for us when we arrived. The finance manager, another Mike was a knowledgeable and friendly professional. This is my second car purchased from Infiniti of Mission Viejo and will not be our last. I...

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Laguna Beach resident insists on Jerry Pagliassotti in her Yelp Review

Posted by on Aug 23, 2013 in Service, Yelp | Comments Off

Laguna Beach resident insists on Jerry Pagliassotti in her Yelp Review

Rating:
My Family and I love the service we get from Jerry! We are now on our second Infiniti and will continue to purchase cars from the Infiniti of Mission Viejo. This dealership understands….that great employes are vital to their business! Jerry has been our service consultant for over 5 years! Alway there to answer my questions (My husband ever tells me to call Jerry if I have and concerns about my car) If you purchase or lease a car from this dealership you MUST have Jerry as your service...

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Laguna Beach resident gives Yelp another Jerry Pagliassotti review

Posted by on Aug 7, 2013 in Service, Yelp | Comments Off

Laguna Beach resident gives Yelp another Jerry Pagliassotti review

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Jerry was awesome!!  He took care of things fast!!  And boy does he know his stuff!!

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Jerry’s client remarks: “tire prices extremely competitive”

Posted by on Jul 31, 2013 in DealerRater, Service | Comments Off

Jerry’s client remarks: “tire prices extremely competitive”

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I have been going to Infiniti of Mission Viejo for the last 5 years. I would like to thank them and specifically Jerry Pagliassotti for always going above and beyond when it comes to service. I went to the dealership one last time for service before my move to Houston and Jerry went out of his way to provide me with Infiniti dealership phone numbers along my drive in case anything bad happened and even recommended a route for me to take. Jerry has always come to greet me upon arrival and has provided extrememly clear explanation of services...

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